CoSupport AI – Fully Customizable AI Platform for Customer Service
ID: #1158421
Listed In : Business & Services
Business Description
CoSupport AI is a customizable AI platform for customer service that trains on your past support tickets and resolves them autonomously.The platform ships two products:- CoSupport AI Agent - handles customer requests end to end and closes up to 90% of repetitive L1 tickets.- CoSupport AI Assistant - drafts replies, summarizes threads, and translates for human support agents.A USPTO-patented multi-model architecture (US11823031B1) guards against hallucinations. Version 2.0 added multi-step reasoning, a decision log on every reply, and an Agentic API that updates orders, processes refunds, and manages subscriptions.Key features:- Custom AI models tuned to brand tone and behavior- Omnichannel coverage across chat, email, voice, and social in 40+ languages- Enterprise-grade security: ISO 27001 certified, GDPR and CCPA compliant- No-code integrations with Zendesk, Freshdesk, Zoho Desk, Intercom, Salesforce, Shopify, and more- About 10 minutes to connect, about 3 days to full livePricing: $0.04 per response, $0.19 per resolved ticket, or a flat plan at $99 per 1,000 monthly tickets with unlimited AI responses within your volume. The 30-day pilot includes 1,000 free AI responses. Hit 60% AI resolution by day 60, or get a full refund.
Services
Business Hours
Monday : 09:00 - 17:00
Tuesday : 09:00 - 17:00
Wednesday : 09:00 - 17:00
Thursday : 09:00 - 17:00
Friday : 09:00 - 17:00
Saturday : 09:00 - 17:00
Sunday : 09:00 - 17:00