The company was so fast to respond and the customer representative I spoke with was very kind to me. She gave me the schedule right away. The service technician they sent out came on time and was able to start the repair on my Viking cooktop that was not igniting immediately. All the issues were fixed excellently within an hour. He gave me a piece of advice and tips to keep the life and condition of our appliance. Highly recommended!

This technician made sure that the strategy he used was just too easy and convenient for him to apply to my cooktop that was not igniting. He also gave some advice for the maintenance of my appliance. I like how he carried his work in a very organized way. He was very cheerful and expert in finding the best solution for the repair. A big thanks to you guys for assisting me with it!