The navigator shall conduct a process of remote intake over the phone. During this process, the settlement client navigator shall do the following:
1. Inquire about your status of immigration as well as contact information. It is recommended to have your information on immigration ready.
2. Based on the initial session, the settlement client navigator will then explain the role of the settlement worker along with the other staff roles that are related to your circumstances.
3. Following this session, you will be directed on a specific date and time for your first meeting with the settlement worker.
Once your appointment has been completed and if you have further inquiries to make, you can get in touch with the settlement worker over a call or other mediums of teleconferencing.