At Air-Stream we believe that customer service is more than just a catchphrase. Unlike many HVAC companies, our employees do not work on commission. Therefore, they have no incentive to try to “upsell” you on products and services. Instead, our technicians have an incentive to provide the best solution for your particular needs and budget, as that is the philosophy that Richard Flores has instilled in his employees since the company’s inception. In addition, several of our top technicians have been with us for over 20 years and are highly experienced in both the commercial and residential side of the business. All of our trusted professionals have the authority to make crucial decisions on the spot. It is their responsibility to take decisive action in order to maintain uninterrupted service and improve reliability for you, our customer.