BagelExperience.com is the official customer feedback survey platform for participating bagel restaurants, including Einstein Bros. Bagels and related brands. Customers who have a valid purchase receipt can visit the survey website, answer a few questions about their recent dining experience, and help the company improve its food quality and customer service.

The survey usually takes only a few minutes to complete and asks about product freshness, staff friendliness, store cleanliness, and overall satisfaction. After successfully finishing the survey, eligible participants may receive a validation code that can be redeemed for a reward, such as a free bagel or a discount on a future purchase, depending on the promotion and location. Be sure to complete the survey within the timeframe printed on your receipt, as rewards and eligibility may vary by store.