In the mid-90’s, insurance carriers started becoming more profit-driven than they had ever been before. This aggressive bottom-line focus was reflected in greatly reduced reimbursements that affected how physical therapy was delivered.

Many providers responded by looking for ways to double, triple or even quadruple the number of patients they could see in an hour. As a result, the quality of care suffered. If you had neck pain, there was only enough time to look at your neck and then treat your neck.

Greg and Rob refused to treat patients as if they were part of an assembly line. They said, ‘Enough is enough’ and in 1997 H&D Physical and Occupational therapy was established with a mission to provide one-on-one integrated science-based holistic therapy.