Business Description

ABM College’s Help Desk Analyst Diploma Program is your gateway to a successful IT career. Our program equips students with the necessary technical support strategies to excel in call centers or online tech support centers. Its comprehensive curriculum covers everything from responding to inquiries, assessing problems with equipment and applications, to effectively resolving issues for users. With customer service and communication training, you will also develop essential interpersonal skills that are crucial for thriving as a help desk analyst. The program culminates in a 4-week practicum placement, where students gain valuable real-world experience, making them highly sought-after professionals in the industry. Don't just dream about your career in tech, make it a reality with the Help Desk Analyst Diploma Program.

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