Makula is a modular service operations platform built specifically for industrial organisations that manage complex equipment and service workflows. It is designed to support both equipment manufacturers and factory maintenance teams within a single, flexible framework. For OEMs, Makula provides a comprehensive field service management solution that brings visibility into the installed base, coordinates technician activities, and improves after-sales service through digital work orders, detailed service histories, and optional customer portals. For factories and plants, Makula delivers a robust CMMS that helps maintenance teams plan, execute, and track preventive and corrective maintenance, reduce unplanned downtime, and maintain reliable equipment performance. With an integration-ready architecture and scalable design, Makula fits into existing operational ecosystems while delivering immediate, measurable improvements across industrial service operations.