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Miro's Crew

1 year ago

ID: #533414

Listed In : Business & Services

Business Description

Don’t wait until the sun starts blazing or the weather drops to freezing temperatures to call for HVAC assistance. Let us keep your home or business at the temperatures you find most comfortable. We are the experts that reduce the risk of future costs and
jessica
December 2, 2022

I am highly disappointed with Miro’s Crew.
I had an issue with my shower, so I contacted Miro's Crew. Marslino tried to repair the shower leaking and charged us $415.75. He wasn’t sure if he had solved the problem but told me that if the issue persisted, he would come back free of charge.
The repair didn’t work. I called Marslino and asked him to install our new microwave while he was there, and he finally came back to my house after a few cancellations without notice. He explained he had issues with his calendar.
The repair was supposed to be free of charge as I already paid for the repair that didn’t work. However, installing the microwave took him 15 minutes, and he charged us $375. I am very frustrated because, according to Thumbtack, Miro’s crew pricing is $100/h. However, Marslino charged us $275/h, which is almost three times the rate. Repairing a microwave should not cost more than the microwave itself; the price was ridiculous. I asked him to justify the price, and he told me that was his pricing. I felt pressure to pay on the spot, which I should have never done. However, I tried to contact Marslino after he left and explained that after reviewing the invoice, I realized that we were overcharged and we wanted some credit. He told us that he would check the invoice after his next job, and I never heard from him again. He never replied to any of my messages or calls.
I do not recommend at all Miro’s crew!

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