MSPCFO helps IT services firms understand the business reasons for financial performance. We identify the relative profitability of clients, projects, engineers, and agreements. MSPCFO has built a business intelligence platform that provides actionable information to IT infrastructure companies. Through the use of data feed from client's ticketing systems, we are able to identify trends in the business and opportunities to increase profitability. Our information provides the roadmap to increased profitability. While improvements take time to implement, certain clients have already seen bottom-line gains of up 5X the cost of the service. The application is delivered on a web-based application, requires minimal setup, and provides updates several times a day.