Anyone who has had a poor experience with an in-home repair technician can relate to the anxiety that can arise when waiting for a repair person to show up at their door. Will they be on time? Will they be clean? How about professional? I hope I don’t get a salesperson who wants to paint a picture of doom and gloom and inform me that my whole system needs to be replaced… Will he/she over-charge me? How will I know if they do? These are just some of the concerns homeowners may have run through their heads when calling a so called “in-home professional.” We can’t blame them. Unfortunately, the garage door industry isn’t immune to companies that only further those concerns with questionable repair standards and sales tactics. It’s for this reason Rampart Garage Doors was founded. We’re changing the way a garage door company operates. We pride ourselves first and foremost on our customer service. I know many companies out there say that, but we’ve delivered a business model that truly embodies it! So much so, your satisfaction plays a large part in how our technicians are compensated. No “sales-quotas” here. Our technicians are paid on salary and receive bonuses based on the reviews they receive from our customers. Not based on sales commissions. This helps ensure that the technician has your needs first in his/her mind, not the dollar amount of the services provided.