SASSA Status – How to Check Your SASSA Grant Status Online?

Read Time:3 Minute, 34 Second

The South African Social Security Agency is critical in ensuring financial support for millions of needy individuals and families but not limited to grants for old age, disability, and child support, among others. Checking your SASSA grant status has been made convenient online. This article will guide you through the complete process of checking your SASSA grant status online.

Why Would You Check Your SASSA Grant Status?

It’s important to understand why you might need to check your grant status. Keeping track of your grant status can help you:

  1. Access to timely payouts: check if the grant is being processed to receive payments just in time.
  2. Updating details: verify your personal information is accurate and has been updated.
  3. Issues rectification: be aware of any issues causing the delay or unsuccessful processing of the grant.

Step-by-Step Guide to Checking Your SASSA Grant Status Online

  1. Get Your Information Ready

Before you get started, ensure you have the needed information:

  • Your South African ID number.
  • The cellphone number you provided when applying for the grant.
  1. Check out the SASSA Website

Open your web browser and visit SASSA status check appeal. This is the primary hub for all SASSA connected services.

  1. Find the Status Check Page

One the SASSA homepage locates a section or link labeled “Grant Status”. This section is generally conveniently put on the front page or under the “Services” or “Self-service” menu tab.

  1. Enter your details:

When you are on the grant status-check page, you will be required to input your South African ID number and your Cell Phone number, Make sure that the details you enter are correct and that number matches what you submitted with your grant application.

  1. Submit Your Information:

After entering your details, you will use the Submit or “Check status” Button The system will then go ahead to process your request; this should only take a few moments.

  1. View your Grant status:

If your submission is successful, the system will display your grant status. This information may include the application status whether your application is complete, approved or rejected. The payment dates of the upcoming disbursement of your grant.

  1. Save information:

The last thing to be done is to save, ideally, a screenshot or print out the page with information about the grant status to serve as proof of availability if needed later.

Troubleshooting Common Issues

Errors to look out for submitting a request to check your SASSA grant status online is a relatively simple process, but you may encounter some of the following common problems:

Incorrect Details:

If the system claims your data is incorrect, take another look at what you’ve typed in. The ID number and cell phone number you enter should match the ones you gave during your application.

Website Errors:

In some cases, you will be unable to access the SASSA website or receive errors when you try to do so; this is because the website is either temporarily down or is undergoing technical difficulties. Try again later; sometimes, the website may be disrupted by the high volume of users attempting to use its service.

No Status Available:

If your status doesn’t appear or is listed as “unknown,” it might mean your application is still being processed. If this continues ,contact SASSA for assistance.

Alternative Methods for Checking Your Grant Status

If online status checking isn’t an option for you, there are alternative methods you can use:

SMS Service:

SASSA offers an SMS service for status checks. Send an SMS with your ID number to the designated SASSA number. You’ll receive a response with your grant status.

SASSA Call Center:

You can call the SASSA call center at 0800 60 10 11. It is important

to note that you should keep your ID card with you while contacting.

Visit a SASSA Office:

If you prefer face-to-face assistance, visit your nearest SASSA office. Staff at the office can help you check your status and resolve any issues.


Checking your grant status online is the most convenient way of getting informed about your financial assistance. By following the methods explained above you can easily check the status of your grant online. Staying informed about your grant status is important for managing your SASSA grant.

0 %
0 %
0 %
0 %
0 %
0 %